Privacy Policy for Veterinary AI

Last updated: March 12, 2025

OUR COMMITMENT TO YOUR PRIVACY: Veterinary AI is designed with privacy as a priority. We collect minimal information, and your identity remains anonymous during initial use. We do not sell your data, and any images you upload are used only for the immediate purpose of providing the service and are not stored permanently.

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights.

We use Your personal data only to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Information We Collect

Anonymous Usage During Initial Use

KEY PRIVACY FEATURE: Veterinary AI is designed to protect your anonymity during initial use. Until your account becomes permanent, we only ask for a nickname, and your identity remains completely anonymous. We do not collect your real name, email address, or phone number during this phase.

Nickname (Temporary Use)

When you first start using Veterinary AI, you can use a nickname. This nickname:

You remain anonymous during this initial phase. We have no way of knowing your real name, address, or other identifying information.

Personal Data (Permanent Account)

Once you choose to make your account permanent, we may request certain personally identifiable information from you that can be used to contact or identify you, including:

This information is collected only with your explicit consent when you decide to create a permanent account. You are under no obligation to provide this information, and you may continue using the Service with your anonymous nickname if you prefer.

Images Uploaded to the App

Veterinary AI allows you to upload images of animals for analysis. We want to be completely transparent about how these are handled:

Usage Data

Usage Data is collected automatically when you use the Service. This may include details such as your device tokens (especially for push notifications), device model, operating system version, and anonymous usage statistics. This information is used to enhance the app's functionality and security.

Device Permissions

Our Application may request permission to access:

You can manage these permissions at any time through your device settings. Denying camera or photo access will not affect other app functionality, except for the features that require image uploads.

What We DO NOT Collect

To further protect your privacy, Veterinary AI explicitly does NOT collect:

How We Use Your Information

We use the limited information we collect for:

Data Retention and Deletion

Images

Images uploaded for analysis are not permanently stored. They are processed temporarily to generate the AI interpretation and are then deleted from our systems after a period (usually 90 days). In some cases, encrypted thumbnails may be temporarily cached to improve user experience, but these are automatically deleted after a short period.

Usage Data

Anonymous usage data may be retained for longer periods to help us understand app performance and user engagement. This data is aggregated and cannot be linked back to you.

Account Information

If you choose to create a permanent account, you can update, delete, or request deletion of your Personal Data through your Account settings or by contacting Us. We may retain certain information for legal purposes as required by applicable law.

For anonymous users without a permanent account, there is no traditional "account" to delete. Your nickname and associated preferences can be reset at any time by deleting the app.

Third-Party Services

AI Processing (Google Gemini)

Veterinary AI uses Google's Gemini models to generate interpretations of uploaded content. When you upload an image, it is transmitted to Google's servers for processing. Google's use of this data is governed by Google's Privacy Policy. Google processes this data solely to provide the AI analysis service and does not use it for its own independent purposes.

Payment Processing

All payments and subscription management are handled by third-party platforms:

Important: The Developer does not have access to your payment information. All billing and payment data is handled directly by the respective payment processors according to their own privacy policies and terms.

Links to Other Websites

Our Service may contain links to third-party web sites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Data Security

We implement commercially acceptable security measures to protect your information, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred to computers located outside Your jurisdiction. Your use of the Service constitutes agreement to such transfers, which will be conducted with appropriate security measures in compliance with applicable data protection laws.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Governing Law and Dispute Resolution

This Privacy Policy shall be governed by the laws of the country where the Application was developed, without regard to its conflict of law provisions.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

In the case of material changes, we will provide a more prominent notice (such as an in-app notification) prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

We aim to respond to all inquiries within 2-3 business days.