Privacy Policy for Veterinary AI

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights.

We use Your personal data only to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service.
• Application refers to Veterinary AI, the software program provided by the developer / company.
• Developer (referred to as "We", "Us" or "Our" in this Agreement) refers to the creator and maintainer of Veterinary AI.
• Country refers to the country where the Application was developed.
• Device means any device that can access the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Usage Data refers to data collected automatically during the use of the Service.
• You means the individual or entity using the Service.

Information We Collect

Anonymous Usage

Nickname (Random name used by the user)

When you use Veterinary AI, you can use a random nickname. This nickname:

• Is not linked to your real identity;
• Contains no personally identifiable information;
• Is used solely to maintain your session and preferences within the app;
• Cannot be used by us or others to identify you in real life.

You remain completely anonymous when using Veterinary AI. We have no way of knowing your real name, address, or other identifying information unless you voluntarily choose to provide it to us through direct communication (such as emailing us for support).

Images and Videos Uploaded to the App

Veterinary AI allows you to upload images and videos for analysis. We want to be completely transparent about how these are handled:

• Limited Use Only: Images and videos are used solely for the purpose of providing the service you requested—specifically, to analyze the content and generate AI-based educational interpretations using Google's Gemini models.
• Temporary Processing: Images are processed in real-time and are not permanently stored on our servers after analysis is complete. After a period they will be completely deleted.
• No Sharing: We do not share your uploaded images or videos with third parties, except as necessary to process them through our AI service providers (Google's Gemini) to generate the analysis you requested.
• No Training Data: Your uploaded content is not used to train or improve AI models unless explicitly stated and with your separate consent. The content is used only for the immediate purpose of your specific request.
• Local Processing: Where possible, processing is done on your device. When cloud processing is required, data is transmitted securely and deleted after a period of time (between 1-90 days).
• Your Responsibility: This application is an informational and educational tool intended for use by healthcare professionals or authorized medical practitioners. You are responsible for ensuring that any content you upload does not contain personally identifiable information or protected health information to comply with privacy security and protect confidentiality.
• Note on anonymity: We strongly recommend anonymizing any images or videos or documents by removing any identifiable information (such as faces, names, patient IDs or other personal details) before uploading and minimize personal data to further protect privacy security.

Usage Data

Usage Data is collected automatically when you use the Service. This may include details such as your device tokens (especially for push notifications), operating system version, and anonymous usage statistics. This information is used to enhance the app's functionality and security and cannot be used to identify you personally.

Device Permissions

Our Application may request permission to access:

• Camera and Photo Library: This permission is requested only when you choose to upload an image or video for analysis. We access your camera or photos solely for the purpose of allowing you to select or capture content to be analyzed within the app. We do not access, collect, or store any personal images from your device beyond what you explicitly choose to upload for processing.

You can manage these permissions at any time through your device settings. Denying camera or photo access will not affect other app functionality, except for the features that require image uploads.

What We DO NOT Collect

To further protect your privacy, Veterinary AI explicitly does NOT collect:

• Your real name;
• Your email address
• Your home address or physical location;
• Your phone number;
• Government-issued identifiers (passport, driver's license, etc.);
• Financial information (payments are handled entirely by third-party processors like Apple App Store, Google Play Store);
• Biometric data;
• Health information that could identify you (all medical content is processed anonymously).

How We Use Your Information

We use the limited information we collect for:

• Service Provision: To analyze your uploaded images and provide AI-generated interpretations for educational use only;
• Service Improvement: To understand how users interact with the app and improve functionality (using only aggregated, anonymous data);
• Technical Support: To respond to your inquiries if you contact us (any personal information you share in emails will be used only to respond to your specific request);
• Security: To maintain the security and integrity of our service.

Data Retention and Deletion

Images and Videos

Images and videos uploaded for educational analysis are not permanently stored. They are processed temporarily to generate the AI interpretation and are then deleted from our systems after a period (between 1 and 90 days). In some cases, encrypted thumbnails may be temporarily cached to improve user experience, but these are automatically deleted after a short period. Users can also delete manually their uploaded content immediately after processing if they choose to do so, or they can contact support to request deletion at any time. Data is not retained for any purpose beyond app scope and it's not shared with any third parties except for the necessary processing by our AI service providers (Google's Gemini).

Usage Data

Anonymous usage data may be retained for longer periods to help us understand app performance and user engagement. This data is aggregated and cannot be linked back to you.

Account Information

Since we do not collect personally identifiable information, there is no traditional "account" to delete. Your random nickname and associated preferences can be reset at any time by deleting the app.

Third-Party Services

AI Processing (Google Gemini)

Veterinary AI uses Google's Gemini models to generate educational interpretations of uploaded content. When you upload an image or video, it is transmitted to Google's servers for processing. Google's use of this data is governed by Google's Privacy Policy. Google processes this data solely to provide the AI analysis service and does not use it for its own independent purposes.

Payment Processing

All payments and subscription management are handled by third-party platforms:

• Apple App Store: If you download the app from the Apple App Store, payments are processed by Apple. Please review Apple's Privacy Policy.
• Google Play Store: If you download the app from Google Play, payments are processed by Google. Please review Google's Privacy Policy.

Important: The Developer does not have access to your payment information. All billing and payment data is handled directly by the respective payment processors according to their own privacy policies and terms.

Links to Other Websites

Our Service may contain links to third-party web sites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Data Security

We implement commercially acceptable security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL protocols;
• Regular security assessments of our systems;
• Limited access to any data by our personnel;
• Secure deletion of images after processing.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Governing Law and Dispute Resolution

This Privacy Policy shall be governed by the laws of the country where the Application was developed (ROU), without regard to its conflict of law provisions.

Policy Updates

We have the right to update Our Privacy Policy from time to time.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, you can contact us:

• By email: veterinaryaiapp@yahoo.com

We aim to respond to all inquiries within 2-3 business days.